01
Client Cockpit
The Client Cockpit gives advisors a single screen showing exactly where each client stands in their insurance journey. Every in-flight task, pending action, and completed milestone is visible at a glance.
Jump directly into needs analysis, quotes, proposals, order entry, cases, settlement, and servicing from one unified view.
See all in-flight tasks and next actions for every client without switching between modules.
Client Portal activity syncs in real time so the advisor always sees the latest client interactions.
02
Needs Analysis + Scenarios
The needs analysis module walks advisors through a guided fact-find that captures household data, runs gap calculations, and produces what-if scenarios. Advisors build recommendations from data instead of guesswork.
Household data is automatically turned into clear coverage recommendations and client-ready summaries.
Multiple coverage scenarios can be built from a single intake session with adjustable assumptions.
The winning scenario attaches directly to the proposal and suitability workflow with no re-entry.
03
Client Portal
The Client Portal is a mobile-first experience where clients complete intake tasks, upload documents, exchange secure messages, and approve proposals. Advisors stop chasing and clients act faster.
Clients complete outstanding tasks on their own schedule through a clean, branded mobile interface.
Secure link sharing lets advisors send proposals and funding steps without requiring a client login.
Real-time status updates keep clients informed on all in-force and pending policies.
04
Life Multi-Carrier Quote Compare
Ebix Meridian runs quotes across every connected carrier simultaneously and presents results in a single comparison view. The advisor picks a winner and continues into the next step without leaving the platform.
Compare up to 8 carriers side by side with premium, benefit, and rating differences clearly highlighted.
The entire quoting flow is built for speed and clean handoffs into illustration or order entry.
A polished comparison PDF is generated in one click for client presentations.
05
Illustration Compare + Summary
When a case requires carrier illustrations, advisors request and compare them inside the platform. Auto-generated summaries highlight the key differences so the advisor can make a recommendation quickly.
Multiple carrier illustrations appear in a single comparison view with all key metrics aligned.
The platform auto-generates a summary highlighting premium differences, cash value projections, and death benefit guarantees.
One-click PDF export produces a polished comparison document ready for the client meeting.
06
What-If Scenario Engine
The scenario engine lets advisors adjust assumptions with interactive sliders and instantly see how changes affect coverage recommendations. Unlimited scenario versions are saved with timestamps for full traceability.
Adjust interest rates, mortality assumptions, premium funding levels, and other variables with sliders and see results update instantly.
Save unlimited scenario versions with timestamps so the advisor can return to any previous configuration.
Choose the winning scenario and attach it directly to the case for suitability and order entry.
07
Annuity Compare + Proposal
For annuity cases, advisors shortlist products by objective, compare tradeoffs across FIA, MYGA, and variable annuity products, and generate polished proposals. The entire flow connects into suitability and order entry.
Compare fixed indexed annuities, multi-year guaranteed annuities, and variable annuity products in a single view.
Generate polished client-facing proposals in under two minutes with product details and advisor recommendations.
The selected product flows directly into suitability and order entry without losing any context.
08
Dynamic Suitability + Supervision
Suitability forms adapt dynamically to the product type, state regulations, and firm-specific rules. The platform supports supervisory review workflows and produces a complete auditable record of every suitability determination.
State-aware forms render the correct questions based on the product, jurisdiction, and firm compliance rules.
Supervisor sign-off routes automatically to the review queue with full case context and audit trail.
Suitability output attaches to the case automatically and is included in the compliance audit pack.
09
Dynamic Order Entry Engine
Order entry screens render from carrier form metadata and business rules — not hard-coded pages. Client data from upstream modules pre-fills the application, and pre-submit validation catches errors before the carrier sees them.
All captured data is stored canonically and ready for carrier submission integrations.
Pre-fill pulls client information from needs analysis, suitability, and CRM data so the advisor only enters what is missing.
Pre-submit validation checks for required fields, format errors, and carrier-specific rules to reduce NIGO rates.
10
Insurance Desk Console
The Desk Console is a queue-based operations view designed for MGA and back-office staff who manage high volumes of cases. Every case has SLAs, routing rules, handoff assignments, and carrier status notes.
Queue-based views with SLA tracking, priority routing, and automatic escalation for overdue cases.
Internal messaging, task assignment, and handoff controls keep desk staff coordinated on every case.
A full case pipeline view shows status, carrier notes, and advisor communications in one place.
11
Embeddable Modules
Firms that are not ready to replace their entire stack can embed individual Ebix Meridian modules into their existing portal. The illustration wizard, quote compare, or suitability engine drops in as a widget.
Drop the illustration wizard, quote compare, or suitability module into any existing advisor portal as a standalone widget.
Each embedded module is configurable per firm with white-label support for branding and styling.
No full platform migration is required — firms adopt capabilities incrementally as their needs grow.
12
Settlement + Funding Lifecycle
After an application is submitted and approved, Ebix Meridian tracks the complete post-submit lifecycle. Funding status, 1035 exchange progress, policy issue, delivery, free look, and in-force milestones are all visible in one place.
Both desk staff and advisors see real-time funding and settlement status without calling the carrier.
1035 exchange tracking shows status at each carrier step with automated alerts at every milestone.
The complete post-submit lifecycle is visible in a single timeline from submission to in-force.