The Platform
Four Journeys.
One Platform.
Every participant has a purpose-built experience. All stitched together by one workflow engine.
Advisor Journey
From household to recommendations to order entry
Quotes, illustrations, suitability, cases, servicing
Client Portal
Intake, documents, messaging, approvals
Mobile-first, guided, secure
Carrier Console
Product metadata, rules, suitability overlays
Content packs, releases, adoption governance
Platform Admin
Multi-tenant governance, reporting, security
Integration control plane and audit packs
Built as an exchange: multiple advisor firms and multiple carriers, governed by one platform.
Day 1 Readiness
Ready on Day 1
Built for real distribution teams, with carrier-ready connectivity through leading data exchange partnerships.
Built for every distribution channel
Designed for the way real agencies and MGAs operate.
Carrier-ready connectivity at scale
Through partnerships with leading data exchange providers in this space.
Additional carriers can be easily onboarded through plug-and-play API connectivity, no bespoke point-to-point builds required.
Availability varies by product line and entitlements.
Prebuilt catalog and workflows
Life and annuity-ready, configured through metadata and templates.
Comprehensive catalogs available across:
Counts expand as partner connectivity and carrier content are enabled.
AI Built In
AI, embedded into every workflow.
No add-on chatbot. These capabilities run inside the actual broker journey and turn actions into outcomes.

01
Concierge
Turns plain-language requests into real workflow actions, safely.
Create a quote case, open a client, generate an illustration PDF, send a client link, or push a case to the desk without hunting through menus. Always confirms before high-impact steps and logs what happened.

02
Opportunity Outlook

03
Predicted Requirements

04
Compare Insights

05
Meeting Mode

06
Conversational Analytics
Client Portal
Your clients deserve a modern experience too.
A mobile-first portal with tasks, documents, messaging, and proposal review — all secured and branded for your firm.
- Clients complete tasks faster — advisors stop chasing
- Mobile-first experience with native feel
- Secure link sharing for proposals and funding steps
- Real-time status on all in-force and pending policies
- Branded for your firm, no login required for clients
Governance + Security
Built for regulated industries. Not adapted for them.
Security and compliance are architecture decisions — not features added later.
From carrier to advisor, without the friction.
Ebix Meridian is the control plane between carriers, MGAs, and advisors — with full visibility at every stage.
- 01Carrier submits training materials, rate sheets, and product changes
- 02System validates completeness, compliance dependencies, and target audience
- 03Targeted delivery to the right advisors with adoption tracking
Multi-tenant isolation by design.
Each firm's data is fully isolated with no shared tables, no cross-account leakage.
- 01Complete data isolation per firm — no shared tables
- 02Field-level permission control across all roles
- 03Zero cross-account leakage by architecture
Every action. Timestamped. Immutable.
Full audit trails with document versioning, e-signature records, and one-click compliance pack export.
- 01Every action timestamped with full attribution
- 02Document versions retained permanently
- 03One-click audit pack with case history and disclosures
Role-based access. Field-level precision.
Advisor, desk, supervisor, and admin roles with granular field-level permission control.
- 01Granular role-based access for every user type
- 02Secure, time-limited client portal links — no login required
- 03Integration control plane logs every API call

From carrier to advisor, without the friction.
Security + Auditability
Built for regulated industries.
Not adapted for them.
Security and compliance are architecture decisions, not features added later.
Multi-tenant isolation
Each firm's data is fully isolated with no shared tables, no cross-account leakage.
Role-based access
Advisor, desk, supervisor, and admin roles with field-level permission control.
Audit trails + versioning
Every action is timestamped and immutable. Every document version is retained.
Secure client portal links
Time-limited, access-controlled links, no login required for clients.
Audit Pack export
One-click compliance bundle with full case history, e-signatures, and disclosures.
Integration control plane logs
Every API call, carrier sync, and third-party integration is logged and auditable.
What it replaces
Seven systems. One platform.
Stop paying for, and managing, a patchwork of disconnected tools.
Agency Management System
Client records, policies, and commissions tracking
Needs Analysis System
Fact-finding and coverage gap identification
Multi-Quoting System
Rate comparison across multiple carriers
Sales Illustration System
Product illustration generation and versioning
Order Entry System
Application submission and e-signature workflows
Settlement & Funding System
Commission settlement and payment processing
Reporting & Analytics / BI Layer
Dashboards, KPIs, and production reporting
Ebix Meridian
One unified platform for the entire insurance distribution lifecycle.
FAQ
Frequently asked questions
The Advisor's Guide to Modern Life Insurance Distribution
Everything you need to know about consolidating your tech stack, automating compliance, and delivering a client experience that wins loyalty.
Distribution Playbook 2026
PDF, 24 pages
